Legal notice

Grand So

Legal Notice

Last updated: May 2026

This Legal Notice is published in accordance with the requirements of the European Communities (Directive 2000/31/EC) Regulations 2003 (S.I. No. 68 of 2003), which implement the EU E-Commerce Directive in Ireland, and other applicable Irish and EU law.

1. Business Identity

Trading name: Grand So

Nature of business: Sole trader, personalised print-on-demand merchandise

Country of establishment: Ireland

Email address: hello@grandso.ie

Website: grandso.ie

Grand So is a sole trader operating in Ireland. Grand So is not a registered company and does not hold a company registration number. Grand So is not registered for VAT.

2. Platform & Technical Operation

The grandso.ie website and online store are operated using the Shopify e-commerce platform, provided by Shopify International Limited, a company incorporated in Ireland (Victoria Buildings, 1-2 Haddington Road, Dublin 4, Ireland). Shopify processes certain customer data in connection with the operation of this store. Please refer to our Privacy Policy for further details.

Personalised products sold on grandso.ie are fulfilled and shipped by Printful Inc. and its affiliated entities, acting as a third-party production and logistics partner. Grand So retains full responsibility for the products sold to consumers.

3. Intellectual Property

All original content on grandso.ie — including but not limited to text, graphics, designs, logos, and product imagery — is the intellectual property of Grand So or is used with permission. Reproduction, distribution or commercial use of any content without prior written consent from Grand So is prohibited.

Product designs sold by Grand So may incorporate licensed content. Where applicable, use of such content is in accordance with the terms of the relevant licences.

4. Applicable Law

This website and all transactions conducted through it are governed by the laws of Ireland and applicable European Union legislation, including but not limited to:

• EU Consumer Rights Directive (2011/83/EU)

• EU Sale of Goods Directive (2019/771)

• EU E-Commerce Directive (2000/31/EC), as implemented by S.I. No. 68 of 2003

• EU General Data Protection Regulation (GDPR) (2016/679)

• Consumer Protection Act 2007 (Ireland)

• Data Protection Acts 1988–2018 (Ireland)

5. EU Online Dispute Resolution

In the event of a dispute that cannot be resolved directly with Grand So, consumers in the European Union have the right to use the EU Online Dispute Resolution (ODR) platform to seek resolution.

The EU ODR platform is available at:

https://ec.europa.eu/consumers/odr/

Our email address for ODR purposes is: hello@grandso.ie

We are not obliged to participate in alternative dispute resolution (ADR) proceedings, but we will always endeavour to resolve complaints directly and amicably in the first instance.

6. Consumer Complaints

If you have a complaint about a product or our service, please contact us in the first instance at hello@grandso.ie. We aim to resolve all complaints within 5 business days.

Irish consumers may also contact the Competition and Consumer Protection Commission (CCPC) for advice and information:

• Website: www.ccpc.ie

• Phone: 01 402 5555

7. Disclaimer

The information on this website is provided in good faith for general informational purposes only. Grand So makes no representations or warranties of any kind, express or implied, about the completeness, accuracy or suitability of any information on this site. Grand So accepts no liability for any loss or damage arising from your reliance on information published on this website, to the fullest extent permitted by applicable Irish and EU law. Nothing in this disclaimer excludes or limits your statutory rights as a consumer.